Shipping & Returns

All orders are of course subject to stock availability.

We will use a third party or parties to deliver the product(s) to you. This may be through the postal system or via a courier company. If the third party requires you to sign to acknowledge receipt of delivery, we are entitled to rely on any signature that may be given by you or any other person at the address where the delivery is made. In the event you direct the party making the delivery to leave the parcel without you signing for it then we cannot and will not be responsible if the delivery fails to reach you as a result of theft or for any other reason.

Any product (other than a sale item) may be returned to us for a full refund, replacement, or exchange 31 days from the date of dispatch.

If you are returning the product to us for any other reason such as claiming the product is defective we will examine the product and if we decide a refund is appropriate we shall notify you thereof within a reasonable period and in any event within 14 days of our notifying you that you are entitled to a refund. If you return a product that we agree is defective we shall also refund you the cost of delivery to you and the cost of returning the product to us. If we do not agree the product is defective, we shall return it to you stating the reasons for our decision.
We will normally make any refunds using the same method of payment used by you when you placed your order.